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Support
Need help with TrueTakeHome? Reach out anytime and we’ll do our best to help.
Frequently asked questions
What Etsy file do I upload?
Upload your Etsy payment CSV/export from Etsy.
Why does my profit seem low?
TrueTakeHome includes production costs, shipping, fees, ads, and tools when estimating what you actually keep.
Do you store my Etsy data?
No. TrueTakeHome is designed to process data locally whenever possible.
Is this tax or accounting advice?
No. TrueTakeHome provides estimates and is not tax, legal, or accounting advice.
How long does support take?
We try to respond within 1–2 business days.
Still need help?
If the FAQ doesn't cover your question, send us a message and we’ll reply as soon as possible.
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